SettleMe Resolve

Start a Case.
Settle it properly.

Someone owes you money, failed to deliver, breached an agreement or refuses to resolve a transaction? Start a structured SettleMe case.

1

Tell us what happened

Plain-English questions about the transaction and the other party.

2

Upload your evidence

Invoices, receipts, chats, transfers, photos, recordings and documents.

3

We notify the other party

A professional demand notice in your name, with delivery tracking.

4

Resolve or escalate

Payment, part payment, plan, settlement, dispute or recovery assistance.

Who can start a case?

Only KYC-verified users can activate a case. You can act personally, or as an authorised representative of a company. There are no anonymous cases on SettleMe.

“I confirm that I am submitting this complaint based on a genuine transaction or dispute involving me, or a company I am authorised to represent. I confirm that the information provided is true to the best of my knowledge.”

What happened?

Money owed / unpaid invoiceGoods supplied but unpaidLoan not repaidRefund not receivedGoods paid for but not deliveredService paid for but not deliveredContract disputeDeposit disputeRent/property payment disputeBusiness transaction disputeProfessional services disputeSuspected dishonest transactionOther commercial complaint

SettleMe uses neutral wording. We record what each side states; we do not label anyone a fraudster, debtor or defaulter.

Professional recovery assistance

No upfront professional recovery fee. If money is successfully recovered through professional recovery assistance, a 20% recovery fee applies, subject to the applicable recovery terms.

Starting a new transaction instead? Protect it with SettleMe Escrow.

Use Escrow